If you or someone in your household:
• Relies on a home phone through a fibre, wireless network or VoIP to call 111; and
• Doesn’t have an alternative way to contact 111, such as a mobile phone; and
• Can demonstrate they are at particular risk of requiring 111 emergency services for health, safety or disability reasons.

To let us know and apply to be a vulnerable consumer please download the PDF file here, complete it, and return to us by email back to us at or send via post to:

Fastcom Limited
Attn: 111 Contact Code
PO Box 302 444
North Harbour
Auckland 0751

Contact Form (To be completed)

Contact Code Upload and Submission

User Contact code form

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