Business Continuity
When things go wrong, recovery speed is everything. We back up your data offsite to our NZ data centres and can recover your systems onto our infrastructure.
Be prepared – whether it’s a cyberattack, a natural disaster, a hardware failure or human error. What separates businesses that recover quickly from those that don’t is preparation and expertise. Fastcom’s Business Continuity services give your organisation the infrastructure, processes and plans to keep operating when the unexpected happens, and to recover fast when it does.
From secure offsite backup and replication through to full disaster recovery infrastructure and formal business continuity planning, we take a comprehensive approach and ensure every layer of your business is protected. Backed by our ISO 27001:2022 certification and hosted on Fastcom infrastructure, you can trust Fastcom to be there when it matters most.
You can’t prevent every disruption – but you can be ready for it. Fastcom ensures your business keeps moving, whatever happens.
Offsite Backup & Replication
A backup stored in the same building as your primary data isn’t a backup – it’s a false sense of security. Fastcom’s Offsite Backup & Replication service ensures your critical data is automatically copied to secure, geographically separate New Zealand facilities, giving you genuine protection against site-level incidents including fire, flood, theft and ransomware.
We design and manage backup solutions tailored to your recovery requirements, balancing frequency, retention and recovery speed to match what your business actually needs. Whether you need to recover a single deleted file or restore an entire environment, Fastcom’s backup and replication service ensures your data is there – intact and
KEY BENEFITS:
- Geographically separate storage: Your backups are stored in secure, separate New Zealand facilities completely independent of your primary site so a single incident can’t take out both.
- Encrypted & secure: All backup data is encrypted in transit and at rest, ensuring your information is protected from unauthorised access at every stage.
- Automated & monitored: Backups run automatically on your schedule and are actively monitored so you always know your data is being protected, without having to check manually.
- Ransomware protection: Immutable, offsite backups give you a clean recovery point in the event of a ransomware attack, allowing you to restore without paying a ransom.
- Flexible recovery options: Recover individual files, entire servers, or full environments quickly and reliably, with recovery timeframes designed around your business requirements.
- Regularly tested: A backup that’s never been tested is an unknown risk. We test your backups at a schedule agreed with you to confirm they’re complete, intact and restorable when needed.
Your data is your business. Fastcom’s offsite backup ensures it’s always protected, always recoverable and never a single point of failure.
Disaster Recovery Infrastructure
When a major incident strikes – a cyberattack, critical hardware failure, or site outage – every minute of downtime costs your business money, reputation and customer trust. Fastcom’s Disaster Recovery Infrastructure gives you a dedicated, ready-to-activate environment that gets your systems back online as quickly as possible, minimising the impact on your operations.
Hosted on Fastcom’s own infrastructure, your disaster recovery environment is designed around specific Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) so you know exactly how fast you’ll be back online and how much data is at risk. We design, build, test and manage your DR environment end to end, so when you need it, it works.
KEY BENEFITS:
- Defined RTOs & RPOs: Your recovery targets are agreed upfront and designed into your DR solution so there are no surprises about how long recovery will take or how much data may be lost.
- New Zealand-hosted infrastructure: Your DR environment runs on Fastcom-owned New Zealand infrastructure, ensuring data sovereignty, low latency failover, and local support when you need it most.
- Rapid failover capability: Your critical systems can be failed over to the DR environment quickly, getting your business operational again with minimal manual intervention.
- Regularly tested & validated: We conduct regular DR tests to confirm your environment fails over and recovers as expected – giving you confidence your plan will work when it’s needed.
- Fully managed: Fastcom manages your DR infrastructure end to end, keeping it current, tested, and aligned with your production environment as it evolves.
- Scalable to your risk profile: From protecting a handful of critical systems to full environment replication, we size your DR solution to match your actual business risk – not a generic standard.
Business Continuity Planning
Technology is only part of business continuity – the other part is people and process. A robust Business Continuity Plan (BCP) ensures your organisation knows exactly what to do when an incident occurs: who is responsible, what steps to take, how to communicate, and how to keep critical operations running while recovery is underway.
Fastcom will use our experience and expertise to assist you develop the IT element of your business continuity plan tailored to your specific risks, operations and recovery priorities.
KEY BENEFITS:
- Risk & impact assessment: We identify your key ICT risks and assess their potential business impact so your continuity plan prioritises what matters most to your operations.
- Roles & responsibilities defined: Everyone knows what they’re responsible for during an incident, eliminating confusion, duplication and gaps when it matters most.
- Compliance & governance aligned: Your ICT BCP is developed in alignment with recognised standards and frameworks, supporting your compliance obligations and demonstrating due diligence to stakeholders.
Certified & Compliant
Fastcom has been certified under ISO27001:2002 and independently audited to confirm we meet SOC2, HIPPA and NIST CSF 2.0 standards – giving you confidence that your data and systems are in safe, audited hands.
Information Security
Service Organisation Control
Health Data Compliance
Standards and Technology
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Let’s have a conversation about how Fastcom can help your business thrive. No pressure, just good advice from a team that’s been doing this since 2009.