The evaluation of information and communication technologies (ICT) in development activities has metamorphosed through different phases in the past 20 years.

Fastcom will explore the experiences of multiple ICT environments and via evaluation of your broad business environment, draw parallels with the other ICT developments of similar business requirements to your own, and therefore provide an evaluation development (ICT-D) environment specifically for your organisation. Correct assessment motivates the need for a fundamental yet paradigm shift in ICT-D evaluation. Fastcom argue that it is not sufficient just to focus on the easily measurable tangible and quantifiable benefits of ICT. We subscribe to the belief that the intangible benefits of ICT on development such as business empowerment, development and security are more important from an operational perspective. Consequently, a more detailed exploration of the theoretical and methodological implications of this shift in the ICT-D field is warranted.